Worldwide Remittance SaaS Platform
client
ValaPay
ValaPay
industry
Fintech
platform
Web & Mobile
37 months
Duration
4 employees
Team
REQUEST
The client requested a custom cross-platform application for international remittances, including UI design, admin panel improvements, and mobile app development, with full autonomy for design and development decisions.
CHAllENGE
A key challenge was the need to make the service multilingual, alongside the client’s request for new functionality at a later stage, which had not been previously discussed.
OUR SOLUTION
The solution included redesigning the app’s structure, adding multilingual support, integrating advanced security features, enhancing compliance, implementing flexible pricing, and expanding payment methods and user management functionality.
Core features
Send Money redesign
We restructured the core “Send Money” flow to support a growing number of payment methods without overwhelming users. The redesigned interface adapts dynamically to selected corridors and payout options. Compliance and fee transparency are visible at every step.
Compliance Process
Our team implemented compliance tools that allow officers to monitor transactions, flag suspicious activity, and manage blacklists directly from the admin panel. This gave the client stronger control over regulatory requirements and reduced manual oversight risks.
Campaigns
A campaign management system enables discounts, referral programs, and promo codes for new and returning users. This approach drives acquisition and retention without changing core pricing logic.
Users and roles for Admins management
Our client got a flexible admin structure with departments, agent-level permissions, cash register logic, and custom pricing models. It supports complex operational setups and allows different agents to operate under tailored commission structures.
Payout
We expanded the platform from outbound transfers to include inbound payout capabilities. Users can now send and receive remittances, turning the platform into a two-way transaction system.
Biometric Authorization
Face ID and fingerprint authentication secure user access without slowing down login flows. This added an additional security layer aligned with financial service expectations.
Results
- 37 months of continuous platform evolution, supporting long-term product scaling.
- Multi-language rollout increased regional accessibility and supported expansion into multiple international markets without rebuilding the system.
- Up to 35% faster transaction completion time after redesigning the Send Money flow.
- Reduced manual compliance review workload by 30% through automated flagging and blacklist management tools.
Technologies we used
Project Team
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